These Terms of Service constitute a legally binding agreement between you and Taskeroo LTD., (“Taskeroo”) governing your use of the Taskeroo Platform. Taskeroo’s websites; www.taskeroo.co.uk , www.taskeroo.setmore.com (the “Sites”) and related services, information and communications are collectively referred to as the “Taskeroo Platform.”
The use of all personal data you submit to the Taskeroo Platform or which we collect about you is governed by Taskeroo Privacy Policy (“Privacy Policy”). A copy of our Privacy Policy is available here; . You acknowledge that by using the Taskeroo Platform you have reviewed the Privacy Policy.
Your consent at registration and continued use of the Taskeroo Platform constitutes your acceptance of and agreement to all of the terms and conditions in these Terms of Service and the
Privacy Policy.
The Privacy Policy is incorporated by reference into these Terms of Service and together form and are hereinafter referred to as the “Agreement”.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT AND ABIDE BY ITS TERMS, YOU MAY NOT USE OR ACCESS THE TASKEROO PLATFORM.
PLEASE NOTE: SECTION 28, WHICH CONTAINS JURISDICTION-SPECIFIC PROVISIONS, SPECIFIES HOW USERS AND TASKEROO RESOLVE DISPUTES.
Your use of the Taskeroo Platform in a country other than the country in which you register constitutes your acceptance of and agreement to all of the terms and conditions in the Agreement for that country.
A few highlights of these Terms of Service include:
The Taskeroo Platform is a web-based communications platform which enables connections between Clients and Taskers. “Clients” are individuals and/or businesses seeking to obtain short-term services (“Tasks”) from Taskers and are therefore clients of Taskers, and “Taskers” are businesses seeking to perform Tasks for Clients. Clients and Taskers together are hereinafter referred to as “Users.” If you agree on the terms of a Task with another User, you and such other User form a Service Agreement directly between the two of you as set forth in more detail in Section 3 below.
TASKERS ARE INDEPENDENT BUSINESS OWNERS. TASKERS ARE INDEPENDENT CONTRACTORS OF CLIENTS AND NOT EMPLOYEES, PARTNERS, REPRESENTATIVES, AGENTS, JOINT VENTURERS, INDEPENDENT CONTRACTORS OR FRANCHISEES OF TASKRABBIT. TASKRABBIT DOES NOT PERFORM TASKS AND DOES NOT EMPLOY INDIVIDUALS TO PERFORM TASKS. BY CONNECTING PEOPLE AND BUSINESSES SEEKING SERVICES WITH SERVICE PROVIDERS, TASKRABBIT OPERATES AS AN ONLINE MARKETPLACE THAT CONNECTS CLIENTS WITH SERVICE PROVIDERS (TASKERS) WHO WISH TO PERFORM A VARIETY OF TASKS.
USERS HEREBY ACKNOWLEDGE THAT TASKRABBIT DOES NOT SUPERVISE, SCOPE, DIRECT, CONTROL OR MONITOR A TASKER’S WORK AND EXPRESSLY DISCLAIMS (TO THE EXTENT PERMITTED BY LAW) ANY RESPONSIBILITY AND LIABILITY FOR THE WORK PERFORMED AND THE TASKS IN ANY MANNER, INCLUDING BUT NOT LIMITED TO A WARRANTY OR CONDITION OF GOOD AND WORKMANLIKE SERVICES, WARRANTY OR CONDITION OF QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH ANY LAW, STATUTE, ORDINANCE, REGULATION, OR CODE.
Any reference on the Taskeroo Platform to a Tasker being licensed or credentialed in some manner, or "badged," “reliable,” “reliability rate,” “elite,” “great value,” "background checked," “vetted” (or similar language) designations indicates only that the Tasker has completed a relevant account process or met certain criteria and does not represent anything else. Any such description is not an endorsement, certification or guarantee by Taskeroo of such Tasker’s skills or qualifications or whether they are licensed, insured, trustworthy, safe or suitable. Instead, any such description is intended to be useful information for Clients to evaluate when they make their own decisions about the identity and suitability of Taskers whom they contact or interact with via the Taskeroo Platform.
The Taskeroo Platform enables connections between Users for the fulfillment of Tasks. Taskeroo is not responsible for the performance or communications of Users, nor does it have control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of Tasks, Taskers, or Clients, nor of the integrity, responsibility, competence, qualifications, or any of the actions or omissions whatsoever of any Users, or of any ratings or reviews provided by Users with respect to each other. Taskeroo makes no warranties or representations about the suitability, reliability, timeliness, or accuracy of the Tasks requested or services provided by, or the communications of or between, Users identified through the Taskeroo Platform, whether in public or private, via on- or off-line interactions, or otherwise howsoever.
2. User Background Checks and User Representations and Warranties User Background Checks
Users may be subject to a review process before they can register for and during their use of the Taskeroo Platform, which may include but is not limited to: identity verification, right to work checks, and criminal background checks, using third party services as appropriate (“Background Checks”). Although Taskeroo may perform Background Checks, We cannot confirm that each User is who they claim to be, and Taskeroo cannot and does not assume any responsibility for the accuracy or reliability of Background Check information. When interacting with other Users, you should exercise caution and common sense to protect your personal safety, data, and property, just as you would when interacting with other persons whom you don’t know. Taskeroo will not be liable for any false or misleading statements made by Users of the Taskeroo Platform. NEITHER TASKEROO, NOR ITS PARENTS, AFFILIATES OR LICENSORS, INCLUDING THEIR RESPECTIVE DIRECTORS, OFFICERS, SHAREHOLDERS, AGENTS, INVESTORS, SUBSIDIARIES, ATTORNEYS, REPRESENTATIVES, INSURERS, EMPLOYEES, SUCCESSORS AND ASSIGNS (COLLECTIVELY REFERRED TO AS “AFFILIATES”) IS RESPONSIBLE OR LIABLE FOR THE CONDUCT, ACTS, OR OMISSIONS, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE TASKEROO PLATFORM AND, TO THE EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE TASKEROO AND AFFILIATES FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, OR DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE TASKEROO PLATFORM.
User Representations and Warranties
All Users represent and warrant that:
• You have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement, and that you will so abide;
• You will respect the privacy (including without limitation private, family and home life), property, and data protection rights of Users and will not record (whether video or audio or otherwise) any Task or any interaction by or with any User and/or Taskeroo in connection with the Taskeroo Platform without the prior written consent of Taskeroo and/or the relevant User, as applicable; • You will fulfill the commitments you make to other Users, communicate clearly and promptly through the chat thread, be present and/or available at the time you agree upon with your Tasker or Client as the case may be, and only utilize the third party payment service provider specified or approved by Taskeroo to make or receive payment for services provided through the Taskeroo Platform (the “PSP”);
• You will act professionally and responsibly in your interactions with other Users;
• You will use your real name or business name and an up-to-date photo on your profile;
• When using or accessing the Taskeroo Platform, you will act in accordance with all applicable local, state, provincial, national, or international law or custom and in good faith;
• You will not use the Taskeroo Platform for the purchase or delivery of alcohol, or any other controlled or illegal substances or services.
• Where you enter into this Agreement on behalf of a company or other organization, you represent and warrant that you have authority to act on behalf of that entity and to bind that entity to this Agreement.
• Other than as fully and promptly disclosed in writing to Taskeroo, you do not have any motivation, status, or interest that Taskeroo may reasonably wish to know about in connection with the Taskeroo Platform, including without limitation, if you are using or will or intend to use the Taskeroo Platform for any journalistic, academic, investigative, or unlawful purpose.
Taskers additionally represent and warrant that:
• When using the Taskeroo Platform, you are operating as a sole proprietor, partnership, limited liability company, limited liability partnership, corporation or other business entity;
• You are customarily engaged in an independently established business of the same nature as the services performed for Clients through the Taskeroo Platform, and maintain an independent clientele;
• You have the unrestricted right to work in the jurisdiction in which you will be performing Tasks; • If the Task is performed in a jurisdiction that requires you to have a business license or business tax registration, you have the required business license or business tax registration;
• You are responsible for identifying and obtaining any required licenses, permits, or registrations before offering services and undertaking Tasks
• You have any and all insurance required to operate your business and provide your services;
• You will honor your commitments to other Users on the Platform, including by responding to invitations promptly; performing the Task(s) as agreed upon with your Client; and providing timely, high-quality services to your Clients;
• You will only offer and provide services for which you have the necessary skills and expertise, and provide those services safely and in accordance with all applicable laws.
3. Contract between Clients and Taskers
You acknowledge and agree that a legally binding contract with another User (the “Service Agreement”) is formed when you and that User agree on the terms of a Task. The terms of the Service Agreement include the terms set forth in this Section 3, the engagement terms proposed and accepted on the Taskeroo Platform, and any other contractual terms accepted by both the Tasker and their Client to the extent such terms do not conflict with the terms in this Agreement, including this Section 3, and do not expand Taskeroo obligations or restrict Taskeroo’s rights under this Agreement. Taskeroo is not a party to any Service Agreement and the formation of a Service Agreement will not, under any circumstances, create an employment or other service relationship between Taskeroo and the Tasker, nor will it create an employment relationship between the Client and the Tasker. Users do not have authority to enter into written or oral — whether implied or express — contracts on behalf of Taskeroo. Taskeroo’s role, beyond enabling connections between Clients and Taskers via it’s web-based communications platform, is to act as a limited payment collection agent for the Tasker to facilitate payment for Tasks on behalf of the Tasker through the Taskeroo Platform using the PSP. In acting as the limited payment collection agent for Tasks on the Taskeroo platform, Taskeroo disclaims any other agency or authority to act on behalf of the Tasker, and assumes no liability or responsibility for any acts or omissions of the Tasker, either within or outside of the Taskeroo Platform.
While using the Taskeroo Platform, Clients, in their sole discretion, determine whether they will be present or not when a Task is performed. Clients who elect not to be present when a Task is performed agree that if someone other than them books the Task on their behalf or is present when the Task is performed, they are appointing that person as their agent (“Client’s Agent”) and the Tasker may take and follow direction from the Client’s Agent as if such direction was given from the Client him or herself. If you are a Client’s Agent and accessing and using the TaskRabbit Platform on behalf of a Client, you represent that you have the authority to act as their agent and to bind that person as the principal to all provisions of the Terms of Service. Client assumes full and sole responsibility for the acts and omissions of Client’s Agents.
The Client shall pay their Tasker(s) in full for all Task services via the PSP as indicated on the Taskeroo Platform, at the rates agreed to by the parties in the Service Agreement. Each User agrees to comply with the Service Agreement and this Agreement during the engagement, performance and completion of a Task.
4. Billing and Payment
Users of the Taskeroo Platform contract for Tasks directly with other Users. Taskeroo will not be a party to any contracts for Tasks or services. Payment for Task services through the Taskeroo Platform is made directly from the Client to the Tasker via the PSP, and not by TaskRabbit. Taskeroo is not obligated to compensate Tasker for Client’s failure to pay for services. The Task Payment, service charge, and platform fee must be paid through the PSP. Users of the Taskeroo Platform will be required to provide their payment method details to TaskRabbit and the PSP. Taskers are responsible for accurately invoicing their Clients within 24 hours of the work being performed, even if the Task is not completed in its entirety or is designated as “ongoing”. Clients will be responsible for paying the invoice(s) for each Task (the “Invoice(s)”), which will include
(i) the pricing terms of the Task provided by the Tasker and agreed upon by the parties (“Task Payment”),
(ii) any out of pocket expenses agreed upon by the parties and submitted by the Tasker in connection with the Task,
(iii) the service charge TaskRabbit assesses to the Client as payable for the use of the TaskRabbit Platform, and
(iv) the platform fee (sometimes referred to as Trust & Support Fee) Taskeroo assesses to the Client, which is used to offset Taskeroo’s cost of providing Users with customer support and other various business objectives, or
(v) cancellation fees, if applicable.
(vi) attempt to circumvent the payments system or service charge or platform fee in any way including, but not limited to, making or processing payments outside of the TaskRabbit Platform, providing inaccurate information on invoices, or otherwise invoicing in a fraudulent manner;
In addition, a tip or gratuity, as applicable, may be added by the Client or at the Client’s direction to the Invoice(s) and all such tips or gratuities shall go directly to the Tasker.
Clients may also be charged credit card processing fees equal to 3% of the aggregate expense amount if expenses related to a Task individually, or Tasks in the aggregate over a 30-day period, exceed £100.
To help prevent fraud and safeguard User information from the risk of unauthorized access, Taskeroo and/or the PSP may validate an account before activation and prior to each booking. As part of the validation process, temporary charges may be placed on the account associated with the User and then refunded within 1-3 business days. Due to the difference in PSP and credit card issuer requirements, this temporary charge may vary depending on the estimated value of the Task and expenses. When Client receives confirmation through the TaskRabbit Platform or via email that a Task has been completed, Client automatically authorizes the PSP to process the Invoice(s).
Users may be billed a one-hour cancellation fee at the Tasker’s hourly rate through the PSP if you book (or accept) a Task, but cancel it before (or fail to appear upon) the scheduled time for performance.
Taskeroo reserves the right (but not the obligation) upon request from Client or Tasker, or upon notice of any potential fraud, unauthorized charges or other misuse of the Taskeroo Platform, to (i) place on hold any Task Payment, out of pocket expenses, and/or tip or gratuity (if applicable) or (ii) refund or provide credits, or arrange for the PSP to do so.
Users of the TaskRabbit Platform will be liable for any taxes (including VAT, if applicable in the country where the Task is performed) required to be paid on the Tasks provided under the Agreement.
6. Public Areas; Acceptable Use
The Taskeroo Platform may contain profiles, email systems, blogs, message boards, reviews, ratings, task postings, chat areas, news groups, forums, communities and/or other message or communication facilities (“Public Areas”) that allow Users to communicate with other Users. You may only use such community areas to send and receive messages and materials that are relevant and proper to the applicable forum. For the safety and integrity of the Taskeroo Platform, you should not share your personal contact information with other Users.
Without limitation, the Taskeroo Platform may not be used for any of the following purposes:
• To defame, abuse, harass, stalk, threaten, intimidate, misrepresent, mislead or otherwise violate the rights (such as, but not limited to, rights of privacy, confidentiality, reputation, and publicity) of others, including Users and Taskeroo staff;
• To publish, post, upload, distribute or disseminate any profane, defamatory, infringing, obscene or unlawful language, material or information;
• To upload files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any User, third party, or Taskeroo;
• To upload files or scripts such as Trojan horses, corrupt files, SQL injections, worms, time bombs, cancelbots or any other files or software that may damage Taskeroo or its Users’ computers; •
To advertise or offer to sell any goods or services for any commercial purpose through the Taskeroo Platform which are not relevant to the Task services;
7. Deactivation and Suspension
Taskeroo reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Taskeroo Platform at its sole discretion. Taskeroo will provide you with notice of any such modification or discontinuation as required by law. To the extent permitted by law, Taskeroo shall not be liable to you for any modification or discontinuance of all or any portion of the Taskeroo Platform. Taskeroo has the right to restrict anyone from completing registration as a Tasker if such person may threaten the safety and integrity of the Taskeroo Platform, or if such restriction is necessary to address any other reasonable business concern. You may terminate this Agreement at any time by ceasing all use of the Taskeroo Platform and deactivating your account. All parts of this Agreement which by their nature should survive the expiration or termination of this Agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this Agreement or your use of the Taskeroo Platform.
8. Account, Password, Security, and Telephone Communications
You verify that any contact information provided to Taskeroo, our agents and affiliates, and Users, including, but not limited to, your name, business name, mailing address, email address, your residential or business telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. You are strictly prohibited from providing a phone number that is not your own. If we discover that any information provided in connection with your registration is false or inaccurate, we may suspend or deactivate your account. Should any of your contact information change, you agree to immediately notify Taskeroo before the change goes into effect by notifying Helpdesk.
9. Taskeroo Operates as an Online Marketplace
Taskeroo connects Clients with service providers (Taskers) who wish to perform a variety of Tasks. Taskeroo does not perform Tasks and does not employ people to perform Tasks. Taskers operate as independent business owners and are customarily engaged in an independently established business of the same nature as that involved in the services performed for Clients through the Taskeroo Platform. Taskeroo does not control or direct the Taskers’ performance of their services or set their work locations or work hours. Taskers provide services under their own name or business name, and not under Taskeroo’s name. Taskers provide their own tools and supplies to perform their services; Taskeroo does not provide the tools or supplies. Taskeroo does not set Taskers’ hours or terms of work. Taskers are free to accept or reject Clients and contracts. Taskers are not penalized for rejecting Clients or contracts, though if Taskers accept a Client or contract through the TaskRabbit Platform, they are expected to fulfill their contractual obligations. The Taskeroo Platform is not an employment agency service or business and TaskRabbit is not an employer of any User. Taskers acknowledge and confirm that they are responsible for exercising their own business judgment in entering into Service Agreements and performing Tasks and that, depending on how they exercise such business judgment, there is a chance for individual profit or loss.
10. Notices and Consent to Receive Notices Electronically
You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which this Agreement refers electronically, including without limitation by email or by posting Notices on the Sites. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing. Unless otherwise specified in this Agreement, all Notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day it is shown as delivered by the overnight delivery service’s tracking information, if sent for next day delivery by a recognized overnight delivery service.
11. Consent to Electronic Signatures
By using the Taskeroo Platform, you agree to transact electronically through the Taskeroo Platform. You agree that your electronic signature is the legal equivalent of your manual signature. You further agree that your use of a key pad, mouse or other device to select an item, button, icon or similar act/action, constitutes your signature as if actually signed by you in writing. You also agree that no certification authority or other third party verification is necessary to validate your electronic signature, and the lack of such certification or third party verification will not in any way affect the enforceability of your electronic signature.
Use Of The Taskeroo Platform Is Entirely At Your Own Risk THE TECHNOLOGY OF THE TASKEROO PLATFORM IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, GOOD AND WORKMANLIKE SERVICES, AND NON-INFRINGEMENT. TASKEROO MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE TASKRABBIT PLATFORM OR THE CONTENT OF ANY SITES LINKED TO THE TASKEROO PLATFORM AND ASSUMES NO LIABILITY OR RESPONSIBILITY IN CONTRACT, WARRANTY OR IN TORT FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE TASKRABBIT PLATFORM, (III) ANY ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; AND (IV) EVENTS BEYOND OUR REASONABLE CONTROL.
12. Dispute Resolution
To expedite resolution and reduce the cost of any dispute, controversy or claim related to, arising from or regarding your use of the Taskeroo Platform, your relationship with Taskeroo, Tasks, or this Agreement (including previous versions), (“Dispute”), you and Taskeroo agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating any of court proceeding.
13. Intellectual Property Rights
The service marks and trademarks of Taskeroo, including without limitation Taskeroo, TRsideJobs, and associated logos, are service marks owned by Taskeroo. Any other trademarks, service marks, logos and/or trade names appearing via the Taskeroo Platform are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.
14. Copyright Complaints and Copyright Agent
Taskeroo respects the intellectual property of others and expects Users to do the same. If you believe, in good faith, that any materials provided on or in connection with the Taskeroo Platform infringe upon your copyright or other intellectual property right, please send the following information to Taskeroo’s Copyright Representative at: Taskroo, 86-90 Paul Street, London EC2A 4NE. Email: wefeed@representative.com
15. Taskeroo Legal Notice
Taskeroo LTD., is a company registered in England and Wales. Our registration number is 14007302. Address; 86-90 Paul Street, London. EC2A 4NE.
Authorized representative: Vivica Woods Contact address: vivica.woods@adexec.com
16. Acknowledgement and Consent
I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF SERVICE, AS WELL AS THE PRIVACY POLICY , AND AGREE THAT MY USE OF THE TASKEROO PLATFORM IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.
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